Privacy Policy
Websterz Technologies (“Websterz Tech,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit our website or work with us, how we use it, and the choices you have. It applies to websterztech.com and to the services we provide from our offices in Windsor, Ontario, Canada and Mohali, Punjab, India.
By using our website or contacting us, you agree to the practices described here. If you do not agree, please do not use the site or submit your information to us.
Who We Are
Websterz Technologies is a digital marketing agency. We provide SEO, Google Ads, social media marketing, web design, email marketing, and lead generation for businesses across Canada, the United States, and other countries. When we talk about “your information” in this policy, we mean information about you as a website visitor, a lead, or a client.
Information We Collect
We collect two kinds of information: what you give us directly, and what we gather automatically when you use the site.
Information you give us. When you fill out a contact form, request a quote, subscribe to our emails, or message us, you may share your name, email address, phone number, company name, website, and details about your project or goals. If you become a client, we also collect billing details and any information needed to run your campaigns.
Information we collect automatically. When you visit the site, we may collect your IP address, browser type, device type, the pages you view, how long you stay, and the site or ad that sent you to us. We collect this through cookies and similar tools, which we explain below.
We do not ask for sensitive personal information such as government ID numbers, health data, or financial account details through our website forms. Please do not send this kind of information to us through the site.
How We Use Your Information
We use the information we collect to:
- Respond to your questions and send you the quote or details you asked for.
- Deliver, manage, and improve the marketing services you hire us for.
- Send you emails you signed up for, such as updates or offers. You can unsubscribe at any time.
- Understand how people use our site so we can make it better.
- Keep our site secure and prevent fraud or abuse.
- Meet our legal and tax obligations.
We do not sell your personal information to anyone.
Cookies and Tracking Technologies
Cookies are small files stored on your device that help a website remember you and understand how it is used. We use a few types.
Essential cookies keep the site working properly. Analytics cookies, such as Google Analytics, show us which pages people visit and how they found us. Advertising cookies, such as those from Google Ads and Meta, help us show relevant ads and measure whether they work.
You can control cookies through your browser settings. Most browsers let you block or delete cookies. If you block essential cookies, some parts of the site may not work as expected.
How We Share Information
We share your information only when it is needed to run our business or when the law requires it. This includes:
Service providers. We use trusted third parties for hosting, analytics, email delivery, and advertising. They may process your information on our behalf, and only for the tasks we give them.
Legal reasons. We may share information if the law requires it, or to protect our rights, our clients, or the safety of others.
Business transfers. If our company is sold or merges with another, your information may be part of that transfer. We will let you know if that happens.
We never sell or rent your personal information for someone else’s marketing.
Third-Party Services
Our site and campaigns use tools from other companies, including Google (Analytics and Ads), Meta (Facebook and Instagram advertising), and email marketing platforms. These companies have their own privacy policies, and we suggest you review them. We are not responsible for how third parties handle information collected through their own services.
Our site may also contain links to other websites, such as client portfolios or partner sites. We do not control those sites and are not responsible for their privacy practices.
How Long We Keep Your Information
We keep your information only as long as we need it. For leads, that usually means as long as we are in contact about your project, plus a reasonable period after. For clients, we keep records for the length of our work together and for as long as tax and legal rules require. When we no longer need your information, we delete it or make it anonymous.
How We Protect Your Information
We use reasonable technical and organizational measures to keep your information safe, including secure hosting and limited staff access. No method of transmission over the internet is completely secure, so we cannot promise absolute security. If a data breach ever affects your information, we will act quickly and follow the notice rules that apply to us.
Your Privacy Rights
Depending on where you live, you may have the right to:
- Ask what personal information we hold about you.
- Ask us to correct information that is wrong or out of date.
- Ask us to delete your information, where the law allows.
- Opt out of our marketing emails at any time.
- Withdraw consent you gave us earlier.
To make any of these requests, contact us using the details at the bottom of this page. We will respond within the time your local law requires. We may need to confirm your identity before we act on a request.
If you are in Canada, your information is handled in line with the Personal Information Protection and Electronic Documents Act (PIPEDA). If you are in the European Union or United Kingdom, we handle your information in line with the General Data Protection Regulation (GDPR). If you are in California, you have rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information, which we do not do.
International Data Transfers
We operate from Canada and India and serve clients in many countries. This means your information may be stored or processed in a country other than your own, including Canada and India. Those countries may have different privacy laws than where you live. Wherever your information goes, we protect it as described in this policy.
Children's Privacy
Our website and services are meant for businesses and adults. We do not knowingly collect information from children under the age of 16. If you believe a child has given us their information, please contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time as our services, technology, or the law changes. When we do, we will change the “Last updated” date at the top of this page. If the changes are significant, we will share a clear notice on our site. We suggest you review this page now and then.
Contact Us
If you have questions about this policy or about how we handle your information, please reach out.
Websterz Technologies
Email: info@websterztech.com
Windsor office: 1148 Lublin Ave, Windsor, ON, Canada
Mohali office: Ground Floor, C-98B, Phase 7, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 160055, India
You can also reach us through the contact page on our website.