Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the website websterztech.com and the marketing services provided by Websterz Technologies (“Websterz Technologies”, “we”, “us”, or “our”). By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use the website or our services.
1. Who we are
Websterz Technologies is a digital marketing agency offering SEO, Google Ads, social media marketing, and website design and development. We operate from our office in Mohali, Punjab, India, and our office in Ontario, Canada, and we work with service businesses across Canada, the United States, and beyond. You can reach us at info@websterztech.com.
2. Definitions
- "Website" means websterztech.com and its pages.
- "Services" means the marketing services we provide, such as SEO, paid advertising, social media, and web design.
- "You" or "Client" means the person or business using our website or services.
- "Agreement" means the proposal, quote, or contract that sets out the scope, fees, and timeline for your services.
3. Using our website
You may use our website for lawful purposes only. You agree not to:
- copy, resell, or republish our content without written permission;
- attempt to gain unauthorized access to our systems;
- upload harmful code or interfere with how the site works;
- use the site to send spam or misleading content.
We may update, pause, or remove any part of the website at any time.
4. Our services
The details of any services we provide, including scope, deliverables, fees, and timelines, are set out in a separate Agreement between you and Websterz Technologies. If anything in these Terms conflicts with your signed Agreement, the Agreement applies for that engagement. These Terms cover general use of our website and the baseline terms of working with us.
5. Your responsibilities
To do good work, we rely on you to:
- give us accurate information and the access we need, for example to your website, ad accounts, or analytics;
- review and approve work within a reasonable time;
- make sure any content, images, or claims you supply are accurate and lawful.
Delays in access or approvals can affect timelines, and we are not responsible for results lost to such delays.
6. Fees and payment
Fees, billing cycles, and payment terms are set out in your Agreement. Unless stated otherwise, invoices are due on the date shown. Late or missed payments may pause active work until the account is brought current. Your advertising budgets are paid directly to the platforms, such as Google or Meta, and are separate from our management fees.
7. No guarantee of specific results
Marketing results depend on factors outside our control, including search engine and platform algorithms, competitor activity, market demand, and your own response times and capacity. We use proven methods and report honestly, but we do not guarantee specific rankings, traffic levels, lead volumes, or revenue. Any figures we share are estimates or past results, not promises of future outcomes.
8. Intellectual property
The content on our website, including text, graphics, and branding, belongs to Websterz Technologies and is protected by law. You may not reuse it without written permission.
Work we create specifically for you, such as your website, content, and campaigns, is handled under your Agreement. In line with how we work, your website, domain, ad accounts, content, and data remain yours. If we part ways, you keep them.
9. Third-party platforms and links
Our services and website rely on third-party platforms such as Google, Meta, and hosting providers, and may link to other websites. We do not control these platforms and are not responsible for their policies, changes, downtime, or content. Your use of them is subject to their own terms.
10. Confidentiality
Both sides agree to keep each other’s private business information confidential and to use it only for the engagement. This does not apply to information that is already public or that must be shared by law.
11. Disclaimers
Our website is provided on an “as is” and “as available” basis. We work to keep it accurate and running, but we do not warrant that it will always be error-free, secure, or uninterrupted.
12. Limitation of liability
To the fullest extent allowed by law, Websterz Technologies is not liable for any indirect, incidental, or consequential losses, including lost profits or data, arising from your use of our website or services. Where liability cannot be excluded, our total liability for any claim is limited to the fees you paid us for the service in question during the three months before the claim.
13. Indemnification
You agree to cover Websterz Technologies against claims, losses, or costs that arise from content you provide, your use of our services in breach of these Terms, or your breach of any law or third-party right.
14. Termination
Either side may end an engagement as set out in the Agreement. We may suspend or end access to our website or services if these Terms are breached. On termination, unpaid fees for completed work remain due, and you keep the accounts, content, and data that are yours.
15. Changes to these Terms
We may update these Terms from time to time. The current version is always on this page with its effective date. If you keep using our website or services after a change, that means you accept the updated Terms.
16. Governing law and disputes
These Terms are governed by the laws of India, and the courts of Mohali, Punjab have jurisdiction, unless your Agreement states otherwise.
17. Contact us
Questions about these Terms? Email info@websterztech.com or use our contact page. See also our Privacy Policy and Cookie Policy for how we handle data.